About Us: BAJIO Sunglasses is a leading eyewear brand known for its high-quality, stylish, and

eco-friendly sunglasses. We are committed to providing our customers with the best eyewear

while also protecting the environment. Our mission is to make the world a brighter place, one

pair of sunglasses at a time.

Job Description: We are seeking a passionate and customer-focused individual to join our team

as a Customer Service Representative. In this role, you will be the voice of BAJIO Sunglasses,

helping customers with their inquiries, resolving issues, and ensuring they have an exceptional

experience with our brand. Additionally, you will provide essential support to our Sales

Representatives in achieving their sales goals. If you are a friendly and empathetic individual

with excellent communication skills, this position is perfect for you.

Key Responsibilities:

• Provide outstanding customer support via phone, email, chat, and social media

channels.

• Assist customers in selecting the perfect pair of sunglasses based on their preferences

and needs.

• Collaborate with Sales Representatives to answer product-related questions and

support their sales efforts.

• Process orders, returns, and exchanges efficiently and accurately.

• Resolve customer complaints and issues with patience and professionalism.

• Maintain a deep understanding of our product catalog and company policies.

• Keep detailed records of customer interactions and transactions.

• Identify trends in customer inquiries and provide feedback to improve our products and

services.

• Continuously strive to meet or exceed customer satisfaction goals.

Qualifications:

• High school diploma or equivalent; college degree preferred.

• Proven experience in customer service or a related field.

• Strong written and verbal communication skills.

• Excellent problem-solving abilities and attention to detail.

• Ability to work independently and as part of a team.

• Familiarity with CRM software and online communication tools.

• A passion for providing exceptional customer service.

Benefits:

Competitive salary.

• Health, dental, and vision insurance.

• Employee discounts on BAJIO Sunglasses products.

• Opportunities for professional growth and advancement.

• A supportive and collaborative work environment.

• Chance to work with an eco-conscious and innovative company.

How to Apply: If you are excited about the opportunity to be a part of the BAJIO Sunglasses

team and believe you are the right fit for this role, please submit your resume and a cover letter

detailing your relevant experience and why you are interested in working with us. Email your

application. customercare@bajiosunglasses.com

Bajio Sunglasses is an equal opportunity employer. We celebrate diversity and are committed

to creating an inclusive environment for all employees.

Join us in making the world a brighter place, one pair of sunglasses at a time!